🎙️ Welcome to Building Better Leaders with Kausern Hieu podcast — the advice column for leaders today.
Each episode, Kausern and his guest companion - seasoned industry practitioners and professionals - dive into letters from managers facing real workplace challenges. Together they break down the dilemmas and offer practical, human answers to help leaders navigate better.
With a focus on the Asian workplace context, the podcast explores the unique cultural dynamics, unspoken norms, and everyday realities that shape leadership in this part of the world.
Whether you’re a new manager or a seasoned leader, you’ll find perspectives, stories, and lessons to help you lead with both thoughtfulness and empathy.
Ep. 1: How do you escalate something that isn't black and white?
In this episode, Kausern and Seok Hian - founder of IKIGAl Consultancy Services, shares how to address disruptive micro-behaviours that drain teams, letting go a loyal team member and what does it really take to be seen as a leader when ‘good work’ isn’t enough.